#panne-internet,#panne-internet *,#panne-internet *:before,#panne-internet *:after{box-sizing:border-box;margin:0;padding:0;-webkit-tap-highlight-color:transparent}#panne-internet{font-family:Plus Jakarta Sans,-apple-system,BlinkMacSystemFont,sans-serif;color:#1a1d2e;line-height:1.5;letter-spacing:normal;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;--navy: #09037D;--navy-light: #1a1aff;--navy-dark: #060252;--bg-page: #f5f6fa;--bg-card: #ffffff;--border: #e8eaef;--border-strong: #d4d7e0;--text: #1a1d2e;--text-muted: #6b7280;--text-light: #9ca3af;--orange: #f97316;--red: #ef4444;--blue: #3b82f6;--gray: #6b7280;--green: #10b981;--purple: #534AB7;--purple-dark: #3d35a0;--purple-soft: #EEEDFE;--yellow-bg: #fff7cc;--yellow-text: #8a6d00;--alert-bg: #fef2f2;--alert-border: #fecaca;--alert-text: #b91c1c;--success-bg: #d1fae5;--success-border: #6ee7b7;--success-text: #065f46;--radius-sm: 8px;--radius: 12px;--radius-lg: 16px;--radius-xl: 20px;--shadow-sm: 0 1px 3px rgba(0,0,0,.06);--shadow: 0 2px 12px rgba(0,0,0,.07);--shadow-md: 0 4px 16px rgba(0,0,0,.08);position:relative;z-index:1;isolation:isolate}#panne-internet .hero-bandeau{max-width:1100px;margin:14px auto 18px;padding:14px 16px;border-radius:14px;background:linear-gradient(135deg,#0b1629,#11193b);border:1px solid rgba(99,91,255,.2);box-shadow:0 2px #635bff59,0 8px 24px #080c1c4d,inset 0 1px #ffffff0d;display:flex;flex-direction:column;align-items:center;gap:10px;position:relative;overflow:hidden;width:calc(100% - 24px)}#panne-internet .hero-bandeau:before{content:"";position:absolute;top:-60px;left:50%;transform:translate(-50%);width:400px;height:140px;background:radial-gradient(ellipse,rgba(99,91,255,.18) 0%,transparent 70%);pointer-events:none}#panne-internet .live-badge{display:inline-flex;align-items:center;gap:7px;background:#635bff2e;border:1px solid rgba(99,91,255,.3);border-radius:999px;padding:5px 12px 5px 9px;position:relative;z-index:1}#panne-internet .live-dot{width:6px;height:6px;border-radius:50%;background:#7ee8a2;box-shadow:0 0 8px #7ee8a2;animation:live-blink 2s ease infinite;flex-shrink:0}#panne-internet .live-badge span:not(.live-dot){font-size:10px;font-weight:700;color:#ffffffbf;letter-spacing:.1em;text-transform:uppercase}@keyframes live-blink{0%,to{opacity:1;box-shadow:0 0 #7ee8a299}50%{opacity:.5}70%{box-shadow:0 0 0 6px #7ee8a200}}#panne-internet .hero-separator{display:none}#panne-internet .hero-bandeau p{font-size:13px;line-height:1.55;color:#c8d2f0d9;font-weight:400;text-align:center;position:relative;z-index:1}#panne-internet .hero-bandeau strong{color:#fff;font-weight:600}#panne-internet .dashboard{max-width:1100px;margin:0 auto 28px;padding:0 12px}#panne-internet .dash-header{background:linear-gradient(135deg,var(--navy) 0%,var(--navy-light) 100%);border-radius:14px;padding:16px 18px;margin-bottom:16px;display:flex;flex-direction:column;align-items:stretch;gap:14px;box-shadow:0 6px 20px #09037d38;position:relative;overflow:hidden}#panne-internet .dash-header:before{content:"";position:absolute;top:-50%;right:-10%;width:250px;height:250px;background:radial-gradient(circle,rgba(255,255,255,.08) 0%,transparent 70%);pointer-events:none}#panne-internet .dash-title-block{text-align:center;position:relative;z-index:1}#panne-internet .dash-header h1{color:#fff;font-size:1.05rem;font-weight:700;letter-spacing:-.01em;line-height:1.3}#panne-internet .dash-header p{color:#ffffffb3;font-size:.74rem;margin-top:5px;display:flex;align-items:center;justify-content:center;gap:6px;font-weight:500}#panne-internet .dash-header .live-dot{background:#00ffb3;box-shadow:0 0 8px #00ffb3}#panne-internet .date-nav{display:flex;align-items:center;justify-content:space-between;gap:8px;position:relative;z-index:1}#panne-internet .btn-nav{background:#ffffff26;border:1px solid rgba(255,255,255,.22);border-radius:8px;padding:9px 12px;color:#fffffff2;font-family:inherit;font-size:.78rem;font-weight:600;cursor:pointer;transition:all .18s;flex-shrink:0;min-height:38px;touch-action:manipulation}#panne-internet .btn-nav:active{background:#ffffff4d;transform:scale(.97)}#panne-internet .date-badge{background:#ffffff2e;border:1px solid rgba(255,255,255,.25);border-radius:8px;padding:9px 12px;font-size:.8rem;font-weight:600;color:#fff;text-align:center;flex:1;min-height:38px;display:flex;align-items:center;justify-content:center;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#panne-internet .alert-box{background:var(--alert-bg);border:1px solid var(--alert-border);border-left:4px solid var(--alert-text);border-radius:10px;padding:12px 14px;color:var(--alert-text);font-size:.82rem;font-weight:600;margin-bottom:16px;display:none;box-shadow:var(--shadow-sm);line-height:1.4}#panne-internet .totaux-row{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:16px}#panne-internet .op-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:14px 12px;box-shadow:var(--shadow);transition:all .25s;position:relative;overflow:hidden}#panne-internet .op-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:currentColor}#panne-internet .op-card-top{display:flex;align-items:center;gap:7px;margin-bottom:8px}#panne-internet .op-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}#panne-internet .op-name{font-size:.68rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em}#panne-internet .op-count{font-size:1.7rem;font-weight:800;line-height:1;letter-spacing:-.02em}#panne-internet .op-label{font-size:.66rem;color:var(--text-muted);margin-top:4px;font-weight:500}#panne-internet #card-b-Orange,#panne-internet #card-b-Orange .op-count{color:var(--orange)}#panne-internet #card-b-SFR,#panne-internet #card-b-SFR .op-count{color:var(--red)}#panne-internet #card-b-Bouygues,#panne-internet #card-b-Bouygues .op-count{color:var(--blue)}#panne-internet #card-b-Free,#panne-internet #card-b-Free .op-count{color:var(--gray)}#panne-internet .graph-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:16px 14px;box-shadow:var(--shadow);margin-bottom:16px;position:relative;overflow:hidden}#panne-internet .graph-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,var(--navy),var(--navy-light))}#panne-internet .graph-header{display:flex;flex-direction:column;align-items:flex-start;gap:10px;margin-bottom:14px}#panne-internet .graph-title{font-size:.88rem;font-weight:700;color:var(--navy);letter-spacing:-.01em}#panne-internet .legend{display:flex;gap:10px;flex-wrap:wrap;width:100%}#panne-internet .leg{display:flex;align-items:center;gap:5px;font-size:.72rem;color:var(--text-muted);font-weight:600}#panne-internet .leg-dot{width:8px;height:8px;border-radius:50%}#panne-internet .chart-wrap{position:relative;height:200px;width:100%}#panne-internet .signaler-section{margin-bottom:18px}#panne-internet .btn-signaler{width:100%;background:linear-gradient(135deg,var(--navy),var(--navy-light));border:0;border-radius:12px;padding:15px 18px;font-family:inherit;font-size:.92rem;font-weight:700;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:9px;box-shadow:0 6px 18px #09037d4d;transition:all .25s;letter-spacing:-.005em;min-height:50px;touch-action:manipulation}#panne-internet .btn-signaler:active{transform:scale(.98);box-shadow:0 4px 12px #09037d66}#panne-internet .op-choices{display:none;margin-top:10px;background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:14px;box-shadow:var(--shadow);animation:slideDown .25s ease}@keyframes slideDown{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}#panne-internet .op-choices-label{font-size:.7rem;font-weight:700;color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px;text-align:center}#panne-internet .op-btns{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}#panne-internet .btn-op{background:var(--bg-page);border:2px solid var(--border);border-radius:10px;padding:12px 8px;cursor:pointer;display:flex;flex-direction:column;align-items:center;gap:5px;font-family:inherit;transition:all .18s;min-height:60px;touch-action:manipulation}#panne-internet .btn-op:active{transform:scale(.96);background:#fff}#panne-internet .btn-op span:first-child{font-size:1.3rem}#panne-internet .btn-op-name{font-size:.76rem;font-weight:700}#panne-internet .comments-card{background:var(--bg-card);border:1px solid var(--border);border-radius:12px;padding:16px 14px;box-shadow:var(--shadow);position:relative;overflow:hidden}#panne-internet .comments-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,var(--green),#00c48c)}#panne-internet .comments-header{display:flex;align-items:center;gap:9px;margin-bottom:14px;flex-wrap:wrap}#panne-internet .comments-title{font-size:.9rem;font-weight:700;color:#00895e;letter-spacing:-.01em}#panne-internet .badge-count{background:var(--success-bg);border:1px solid var(--success-border);border-radius:999px;padding:3px 10px;font-size:.7rem;font-weight:700;color:var(--success-text)}#panne-internet .comment-list{display:flex;flex-direction:column;gap:8px}#panne-internet .comment-item{display:flex;align-items:flex-start;gap:10px;padding:12px;background:var(--bg-page);border:1px solid var(--border);border-radius:10px;flex-wrap:wrap}#panne-internet .comment-badge{flex-shrink:0;padding:3px 9px;border-radius:999px;font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;white-space:nowrap}#panne-internet .comment-body{flex:1;min-width:0;width:100%}#panne-internet .comment-text{font-size:.85rem;color:var(--text);line-height:1.5;word-wrap:break-word;overflow-wrap:anywhere}#panne-internet .comment-time{font-size:.7rem;color:var(--text-muted);margin-top:4px;font-weight:500}#panne-internet .btn-del{background:var(--alert-bg);border:1px solid var(--alert-border);border-radius:8px;padding:6px 12px;color:var(--red);font-size:.72rem;cursor:pointer;font-family:inherit;font-weight:600;flex-shrink:0;transition:background .15s;touch-action:manipulation}#panne-internet .empty{text-align:center;padding:24px 16px;color:var(--text-muted);font-size:.85rem;font-weight:500}#panne-internet .empty:before{content:"💭";display:block;font-size:1.8rem;margin-bottom:6px;opacity:.5}#panne-internet .cta-maillage{display:flex;flex-direction:column;align-items:stretch;gap:14px;padding:16px 18px;background:#fff;border:1.5px solid rgba(15,23,42,.1);border-left:4px solid var(--purple);border-radius:14px;box-shadow:0 4px 20px #0f172a12;max-width:900px;margin:0 auto 28px;transition:all .2s}#panne-internet .cta-maillage:hover{box-shadow:0 6px 28px #534ab72e;border-left-color:var(--purple-dark)}#panne-internet .cta-left{display:flex;align-items:center;gap:12px;min-width:0}#panne-internet .cta-icon{width:44px;height:44px;border-radius:12px;background:var(--purple-soft);display:flex;align-items:center;justify-content:center;font-size:22px;flex-shrink:0}#panne-internet .cta-text{min-width:0;flex:1}#panne-internet .cta-title{font-size:.95rem;font-weight:700;color:#0f172a;margin:0 0 3px;letter-spacing:-.005em;line-height:1.3}#panne-internet .cta-sub{font-size:.82rem;color:#64748b;margin:0;line-height:1.4}#panne-internet .cta-btn{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:11px 18px;background:var(--purple);color:#fff;border-radius:10px;font-size:.85rem;font-weight:700;text-decoration:none;white-space:nowrap;transition:all .2s;min-height:44px}#panne-internet .cta-btn:hover{background:var(--purple-dark);transform:translateY(-1px)}#panne-internet .info-section{max-width:1100px;margin:0 auto;padding:0 12px 32px}#panne-internet .section-title{font-size:1.25rem;font-weight:800;margin:28px 0 16px;color:var(--navy);letter-spacing:-.02em;display:flex;align-items:center;gap:10px;line-height:1.3}#panne-internet .section-title:after{content:"";flex:1;height:1px;background:linear-gradient(90deg,var(--border) 0%,transparent 100%)}#panne-internet .status-box{background:linear-gradient(135deg,var(--navy) 0%,var(--navy-light) 100%);color:#fff;padding:18px 20px;border-radius:14px;text-align:center;box-shadow:0 8px 24px #09037d38;font-size:.92rem;font-weight:600;line-height:1.55;position:relative;overflow:hidden}#panne-internet .status-box:before{content:"";position:absolute;inset:0;background:radial-gradient(ellipse at top,rgba(255,255,255,.1) 0%,transparent 70%);pointer-events:none}#panne-internet .operator-block{background:#fff;padding:18px 16px;margin-top:14px;border-left:4px solid var(--navy);border-radius:12px;box-shadow:var(--shadow);transition:all .25s;position:relative;overflow:hidden}#panne-internet .operator-block h3{margin-top:0;color:var(--navy);font-size:1rem;font-weight:700;margin-bottom:10px;letter-spacing:-.01em;line-height:1.35}#panne-internet .operator-block p{color:var(--text);font-size:.88rem;line-height:1.6;margin-bottom:10px}#panne-internet .operator-block ul{list-style:none;padding:0;margin:12px 0;display:flex;flex-direction:column;gap:6px}#panne-internet .operator-block li{background:var(--bg-page);padding:8px 12px;border-radius:8px;font-size:.85rem;font-weight:500;color:var(--text);border:1px solid var(--border)}#panne-internet .operator-block.op-sfr{border-left-color:var(--red)}#panne-internet .operator-block.op-sfr h3{color:var(--red)}#panne-internet .operator-block.op-bouygues{border-left-color:var(--blue)}#panne-internet .operator-block.op-bouygues h3{color:var(--blue)}#panne-internet .operator-block.op-orange{border-left-color:var(--orange)}#panne-internet .operator-block.op-orange h3{color:var(--orange)}#panne-internet .operator-block.op-free{border-left-color:var(--gray)}#panne-internet .operator-block.op-free h3{color:var(--gray)}#panne-internet .faq-item{background:#fff;border:1px solid var(--border);border-radius:12px;margin-bottom:10px;overflow:hidden;box-shadow:var(--shadow-sm);transition:all .2s}#panne-internet .faq-item.active{border-color:var(--navy);box-shadow:0 4px 16px #09037d1f}#panne-internet .faq-question{background:linear-gradient(135deg,var(--navy) 0%,var(--navy-light) 100%);color:#fff;padding:14px 16px;cursor:pointer;font-weight:700;font-size:.88rem;display:flex;align-items:center;justify-content:space-between;gap:10px;transition:all .2s;letter-spacing:-.005em;line-height:1.4;touch-action:manipulation;min-height:48px}#panne-internet .faq-question:after{content:"+";font-size:1.4rem;font-weight:400;transition:transform .25s;flex-shrink:0;line-height:1}#panne-internet .faq-item.active .faq-question:after{transform:rotate(45deg)}#panne-internet .faq-answer{display:none;padding:14px 16px;background:#fff;color:var(--text);font-size:.88rem;line-height:1.6}#panne-internet .faq-item.active .faq-answer{display:block;animation:fadeIn .25s ease}@keyframes fadeIn{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}#panne-internet .tips-section{margin-top:28px;background:linear-gradient(135deg,#fff7cc,#fff1a8);padding:20px 18px;border-radius:14px;box-shadow:var(--shadow);border:1px solid #f3e89a;position:relative;overflow:hidden}#panne-internet .tips-section:before{content:"💡";position:absolute;top:-10px;right:14px;font-size:4.5rem;opacity:.08;pointer-events:none}#panne-internet .tips-section h3{color:var(--yellow-text);font-size:1.1rem;font-weight:800;margin-bottom:12px;letter-spacing:-.01em;position:relative;z-index:1;line-height:1.3}#panne-internet .tips-section p{color:#5c4900;font-size:.88rem;line-height:1.6;margin-bottom:10px;position:relative;z-index:1}#panne-internet .tips-section ul{list-style:none;padding:0;margin:12px 0;position:relative;z-index:1}#panne-internet .tips-section li{padding:9px 12px;margin-bottom:7px;background:#fff9;border-radius:8px;font-size:.85rem;color:#5c4900;font-weight:500;line-height:1.45}@media(min-width:641px){#panne-internet .hero-bandeau{flex-direction:row;padding:18px 22px;gap:14px;margin:20px auto 24px}#panne-internet .hero-separator{display:block;width:1px;height:30px;background:#ffffff1a;flex-shrink:0;position:relative;z-index:1}#panne-internet .hero-bandeau p{font-size:13.5px;text-align:left}#panne-internet .live-badge span:not(.live-dot){font-size:10.5px}#panne-internet .dashboard{padding:0 16px}#panne-internet .info-section{padding:0 16px 40px}#panne-internet .dash-header{flex-direction:row;align-items:center;justify-content:space-between;padding:20px 24px;gap:16px}#panne-internet .dash-title-block{text-align:left}#panne-internet .dash-header h1{font-size:1.2rem}#panne-internet .dash-header p{justify-content:flex-start;font-size:.8rem}#panne-internet .date-nav{justify-content:flex-end;gap:10px}#panne-internet .date-badge{flex:0 0 auto;min-width:140px;font-size:.84rem}#panne-internet .btn-nav{font-size:.82rem;padding:8px 14px}#panne-internet .totaux-row{grid-template-columns:repeat(4,1fr);gap:12px}#panne-internet .op-card{padding:16px}#panne-internet .op-count{font-size:1.85rem}#panne-internet .op-name{font-size:.72rem}#panne-internet .op-label{font-size:.7rem}#panne-internet .graph-card{padding:22px}#panne-internet .graph-header{flex-direction:row;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px}#panne-internet .graph-title{font-size:.92rem}#panne-internet .leg{font-size:.75rem}#panne-internet .legend{width:auto;gap:14px}#panne-internet .chart-wrap{height:230px}#panne-internet .btn-signaler{padding:16px 22px;font-size:.95rem}#panne-internet .op-btns{grid-template-columns:repeat(4,1fr)}#panne-internet .btn-op{padding:14px 8px}#panne-internet .btn-op span:first-child{font-size:1.4rem}#panne-internet .btn-op-name{font-size:.78rem}#panne-internet .comments-card{padding:22px}#panne-internet .comments-title{font-size:.95rem}#panne-internet .comment-item{flex-wrap:nowrap;padding:13px 15px}#panne-internet .cta-maillage{flex-direction:row;align-items:center;justify-content:space-between;padding:18px 22px;gap:16px}#panne-internet .cta-icon{width:46px;height:46px}#panne-internet .cta-title{font-size:1rem}#panne-internet .cta-sub{font-size:.85rem}#panne-internet .section-title{font-size:1.5rem;margin:36px 0 20px}#panne-internet .status-box{padding:22px 26px;font-size:1rem}#panne-internet .operator-block{padding:24px;border-left-width:5px}#panne-internet .operator-block h3{font-size:1.1rem}#panne-internet .operator-block p{font-size:.92rem}#panne-internet .operator-block ul{display:grid;grid-template-columns:repeat(2,1fr);gap:8px}#panne-internet .faq-question{font-size:.92rem;padding:15px 18px}#panne-internet .faq-answer{font-size:.9rem;padding:16px 18px}#panne-internet .tips-section{padding:24px}#panne-internet .tips-section h3{font-size:1.2rem}#panne-internet .tips-section li{padding:10px 14px;font-size:.9rem}}@media(min-width:1025px){#panne-internet .hero-bandeau{padding:22px 28px;margin:24px auto 28px;gap:18px}#panne-internet .hero-bandeau p{font-size:14.5px;line-height:1.6;max-width:860px}#panne-internet .hero-separator{height:32px}#panne-internet .live-badge{padding:6px 14px 6px 10px;gap:8px}#panne-internet .live-badge span:not(.live-dot){font-size:11px}#panne-internet .live-dot{width:7px;height:7px}#panne-internet .dashboard{padding:0 20px;margin-bottom:36px}#panne-internet .info-section{padding:0 20px 48px}#panne-internet .dash-header{padding:22px 26px}#panne-internet .dash-header h1{font-size:1.3rem}#panne-internet .dash-header p{font-size:.82rem}#panne-internet .totaux-row{gap:14px}#panne-internet .op-card{padding:18px}#panne-internet .op-card:hover{transform:translateY(-3px);box-shadow:var(--shadow-md)}#panne-internet .op-count{font-size:2rem}#panne-internet .graph-card{padding:24px;margin-bottom:22px}#panne-internet .graph-title{font-size:.95rem}#panne-internet .leg{font-size:.76rem}#panne-internet .legend{gap:16px}#panne-internet .chart-wrap{height:250px}#panne-internet .btn-signaler:hover{background:linear-gradient(135deg,#0a05a0,#2626ff);transform:translateY(-2px);box-shadow:0 12px 32px #09037d66}#panne-internet .btn-nav:hover{background:#ffffff40;border-color:#fff;color:#fff;transform:translateY(-1px)}#panne-internet .btn-op:hover{border-color:currentColor;transform:translateY(-2px);box-shadow:0 6px 16px #00000014;background:#fff}#panne-internet .comment-item:hover{border-color:var(--border-strong);background:#fff}#panne-internet .btn-del:hover{background:#fee2e2}#panne-internet .comments-card{padding:24px}#panne-internet .comments-title{font-size:.95rem}#panne-internet .section-title{font-size:1.75rem;margin:40px 0 22px}#panne-internet .status-box{padding:24px 28px;font-size:1rem}#panne-internet .operator-block{padding:28px;margin-top:20px;border-left-width:5px}#panne-internet .operator-block:hover{transform:translate(4px);box-shadow:var(--shadow-md)}#panne-internet .operator-block h3{font-size:1.15rem}#panne-internet .operator-block p{font-size:.95rem}#panne-internet .operator-block ul{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}#panne-internet .faq-question{font-size:.95rem;padding:16px 20px}#panne-internet .faq-answer{padding:18px 20px;font-size:.92rem}#panne-internet .faq-item:hover{box-shadow:var(--shadow)}#panne-internet .tips-section{padding:28px;margin-top:40px}#panne-internet .tips-section:before{font-size:6rem;right:20px}#panne-internet .tips-section h3{font-size:1.25rem}#panne-internet .tips-section li{padding:10px 14px;font-size:.92rem}}@media(max-width:380px){#panne-internet .op-count{font-size:1.5rem}#panne-internet .op-card{padding:12px 10px}#panne-internet .btn-nav{padding:9px 10px;font-size:.74rem}#panne-internet .date-badge{font-size:.76rem;padding:9px 8px}#panne-internet .section-title{font-size:1.15rem}#panne-internet .dash-header h1{font-size:1rem}#panne-internet .hero-bandeau p{font-size:12.5px}}